Everyday life in your care home
Moving into a Bupa Care home doesn’t mean leaving behind your lifestyle or your passions. It’s the beginning of a new chapter where you’re supported to live your life your way, every day.
Whether you have particular hobbies, interests or daily routines, we are committed to helping you pursue the things that are important to you. You may even discover new interests or activities you enjoy!
What life is like in Bupa care homes
Living well your way
At Bupa Aged Care, we believe life should be full of moments that bring connection, purpose and friendship. That’s why we offer a wide range of activities designed to keep your mind, body and spirit active.
Our Lifestyle and Wellbeing team take time to get to know you – your interests, routines and life story using a personalised approach called the Map of Life. This helps us shape a lifestyle program that reflects who you are and what you enjoy. We use the information you share to guide the activities created for you.
We regularly review your lifestyle goals in partnership with you. And we always welcome your feedback and suggestions.
Watch our short video to see what life is really like inside a Bupa Aged Care home from the residents who live here and their families:
Activities you can enjoy at Bupa Aged Care homes
Every Bupa Aged Care home offers a range of lifestyle and wellbeing activities to help you stay active, connected and engaged. These experiences are designed to support your physical, social and emotional wellbeing. Many of these are included as part of everyday life in our homes.
These are examples of activities commonly available to residents:
Active and gentle exercise sessions
Painting, drawing and creative craft activities
Card and board games
Bingo
Cooking and baking activities
Gardening
Tech classes and digital games
Group discussions and guest speakers
Dementia‑friendly lifestyle programs
Access to allied health services
Sapphire Services - More to love every day
For those who would like more choice or enhanced experiences, some activities and services are offered through our higher everyday living services offering, which at Bupa are known as Sapphire Services. These are available for purchase by our residents, individually or as part of a package, any time after you have settled into your home.
Sapphire Services may vary by home and could include:
Personal companion services so that you can enjoy dedicated one-on-one time with one of our friendly Bupa team members, tailored to your interests, routines and preferences, helping you spend more time doing what you love.
Special live events in the home, including concerts and visiting performers.
Regular outings on the Bupa bus to enjoy time together with others, out in the community.
Enhanced dining experiences, with meals you can choose and enjoy your way, making each day feel a little more special.
Personalised one-to-one aromatherapy session to take time for yourself.
Additional group exercise activities to have more opportunity to stay active.
Pamper session (manicure, beard trim or massage) and hairdressing services to support your wellbeing and help you to relax.
Designed to add more enjoyment and comfort to your stay at Bupa, with Sapphire Services, you’ll get to enjoy more of what you love.
Want to know more?
Get in touch with your Customer Service Consultant or care home team at the care home you are considering. They can explain the Sapphire Services available in your home and provide additional information.
An outing to Mrs Macquarie’s Chair
Bupa St Ives residents Edith and Lynette on an outing to Mrs Macquarie’s Chair.
"Sapphire Services has not just enhanced my daily life — it has opened up a world of possibilities I once thought was out of reach." Janine, resident at Bupa Greenacre
Video 1: Bupa Ashfield forge meaningful relationships with intergenerational playgroup.
Video 2: Bupa Tugun resident shares the power of music, which formed a care home choir.
Video 3: Bupa Windsor residents use pet therapy to bring back memories.
Your meals and dining
Mealtimes at your Bupa home are more than just nourishing - they’re a chance to relax, connect, and enjoy great food in good company.
You’ll have a variety of fresh, healthy meals, snacks and drinks to choose from each day. Whether you have dietary requirements, medical needs, or cultural or religious preferences, our team will ensure your meals are tailored to suit you.
Have a special occasion coming up? Many of our homes offer private dining rooms - perfect for celebrating milestones. And of course, your friends and family are always welcome and encouraged to join you for a meal.
A place to call home
Stay connected with your family and friends
Your new home should feel just like that - home. And that includes staying close to the people you love. We are a big believer that the involvement of friends and family in your daily life goes a long way to supporting your social and emotional needs.
We know how important regular connection is to your wellbeing. That’s why friends and family are always encouraged to visit, drop in for a chat, or join in for an activity or meal.
Your loved ones can keep up to date with what's happening in your home and stay connected via our Bupa Aged Care Connect app.
Support for your carers
It can be a big change for carers when you move into your new home. It’s common for them to feel a sense of loss as well as guilt. It’s a good idea for them to talk about these feelings with a friend, family member or perhaps a counsellor.
Your carer is welcome and encouraged to speak with our team at your new home to find out how they can remain actively involved with your care and wellbeing.
Spending nights away from your care home
You are welcome to spend up to 52 nights a year away from your new home without affecting any of your government financial assistance.
This is called social leave and only counts if you spend the night away from your aged care home.
Please remember though, if you spend more than 52 nights away, the government will cease to pay any subsidies for the extra time and you may be asked to pay more.
Live your life, your way
Talk to our friendly team about your care needs.