Why Bupa Aged Care
Bupa Aged Care is one of Australia’s largest private residential aged care providers with over 50 care homes throughout the country.
As a team of dedicated healthcare professionals, we are trusted to provide care and support to more than 5,000 residents, including residential, dementia care, palliative and respite short-stay care services.
Your care, your way
We believe there is only one way to care for you, and that’s your way. When it comes to aged care, we understand one size doesn’t fit all.
Making residents’ lives as healthy and happy as we can, is at the heart of everything we do.
We value the experience of passionate teams with registered nurses, carers, chefs and lifestyle team members all helping to make you feel at home.
Be assured, we’ll be there when you need us with:
Access to a registered nurse rostered 24 hours a day
An easy-to-use nurse call system
Support from Nurse Practitioner and access to Wellness Hubs
Care planning in partnership with you and your loved ones including your supporters
Your health and wellbeing – led by you
Your health and wellbeing matter deeply - and so does your voice in how care is delivered. At the heart of our approach is a commitment to working with you, not just for you.
We believe that care should be a partnership. You are the decision-maker, and we’re here to support you in living well, every day. Whether you're feeling unwell or simply want to stay healthy, we’ll walk alongside you to ensure your needs, preferences, and goals are respected and met.
We embrace your individuality and collaborate with you, your family and supporters to co-design the care and support that’s right for you. Our Person First approach is especially valuable for residents living with dementia, ensuring care is shaped by your unique experiences and preferences.
We’ll take the time to understand what makes you, you. Together, we’ll create a personalised care plan using tools like ‘My day, my way’, where you guide us on:
Your personal routines
What you enjoy and what you prefer to avoid
Your favourite activities, interests and hobbies
How you’d like to be supported by the care team each day
Your food and drink preferences
Your sleep habits
Your values, life story, and family connections
This is your home, your care, your way.
Healthy people, healthy planet
At Bupa, we believe that your health and wellbeing is tied to also looking after the planet.
All Bupa Aged Care homes in Australia use 100% renewable electricity. This shift helps cut carbon emissions and supports Bupa’s goal to be a Net Zero business by 2040.
Most of our homes have remote lighting systems, to reduce the need for electrical teams to travel by around 440 visits annually.
We’re also reducing waste by switching to recyclable products and replacing over 20,000 plastic toothbrushes with bamboo alternatives.
About Bupa
Bupa Aged Care Australia is part of Bupa, the international health and care group, supporting 32 million customers in 190 countries and employing 84,000 people worldwide.
Bupa is one of the largest privately-owned health insurance providers in Australia, supporting more than four million customers in their health and wellbeing.
Bupa Foundation
Since 2005, the Bupa Foundation has supported organisations working to protect the health of communities.
Through partnerships and programs, we’re building mentally healthy and resilient communities and addressing the vital connection between the health of our planet and its people.