Getting started
Aged care guide
How to get started
Aged care can seem complicated and we want to make it as easy as possible to make the right decisions for you or someone you love.
Our aged care guide can assist in answering some of the questions you may have when considering if an aged care home is right for you or your loved one.
Once you have decided aged care is the right option, there are five main steps you’ll need to undertake.
5 main steps to take
Contact the concierge team
To support you on your aged care journey, our professional concierge team is here to assist you every step of the way.
Step 1: Aged care assessment
Step 2: Choose a care home
Step 3: Calculate your costs
Step 4: Seek financial advice
Step 5: Moving in
Additional aged care resources
Caring for someone with dementia
Useful information on how you can help look after a relative or friend who is living with dementia.
Communicating with someone with dementia
Practical tips on how to communicate with someone throughout their journey of living with dementia.
View guide to communicating with someone with dementia (PDF) >