How we care for you
As you grow older, you may require assistance because of an illness or a disability, or because of family needs. Sometimes, the best way to get help and support is by residing in an aged care home. Aged care homes can provide peace of mind with 24 hour nursing care and a variety of daily services like cleaning, cooking and laundry. At Bupa, we offer a full range of care to help suit your needs. And if your needs change, we will continue to support you, by adapting the care we offer you.
As a carer you may need a small break or have other commitments that take you away from your carer role for a short period. Or your loved one may need some time to recover after a hospital admission. Whatever the reason, we are happy to help with a range of options available for respite care. Ask us about respite availability in our aged care homes.
Dementia is associated with a decline in memory, which may reduce a person's ability to perform everyday activities. Making the decision to find alternative care for a person with dementia can be one of the most difficult decisions a carer will make and some people require specialised dementia care. All of our teams complete specialist dementia training, equipping them with strategies to enhance quality of life. It teaches them to put you first and your condition or illness second. We call this Person First care and it ensures that you are treated as an individual. Find out more about our specialised dementia care.
End of life care – also known as palliative care – is the care of people with an illness where recovery is not expected. This can also be a very challenging time for families. Our passionate care team are committed to providing a comprehensive approach to ensuring a dignified end-of-life. We understand how difficult and emotional these situations are, which is why we provide respectful proactive care for residents and relatives in their last days of life, making sure their physical, psychological, social and spiritual needs are considered and met.
Our Pop-in Service offers the same high quality residential aged care in a flexible and short-term option for carers who are in need of a short break. Ask us about Pop-in service availability in our aged care homes.
Putting the person first
Finding out about a person helps us to communicate, understand and empathise, and try to understand their needs. Valuing a person as a unique individual is a person-centred approach to care and support. If this is achieved every day, in a consistent way for each person – this is putting the person first. Watch our short video to understand more about how we do this.