Aged Care Support Line

One call can make a difference

If you’re starting to think about aged care, it can be hard to know where to begin. That’s why our free helpline is here to help you every step of the way from helping to find the right type of care home for you or a loved one to information on how to pay for care and accommodation.

Support when you need it

Lines are open 8am to 6pm, Monday to Friday (AEST/AEDT).

This service is available to everyone – not just existing Bupa members.

Alternatively, if you'd prefer we call you at a time that's more convenient please request a call back below.

phone_in_talk 1800 780 038

Experienced health care professionals

We’re here to help you make the right decisions for you and your family. Our knowledgeable and caring team will listen, provide information and help you find the right solution for you. We can give you free, helpful advice if you’re:

What's next