Understanding fees and charges in aged care
Moving into a care home is a big decision and it is important to gain an understanding of the fees associated with your care and accommodation. Your fees may vary according to the type of care you require, the home that you choose and also your financial situation. We recommend you seek financial advice before entering an aged care home to help you choose the right payment option for you.
To help ensure that care is affordable for everyone, the Australian Government calculates and regulates maximum daily fees and enforces limits as to how much you can be asked to pay for accommodation.
Fees and payments
Displaying prices for
Basic daily care fee
Means tested care fee
Determined by the Department of Human Services
Care fees include the Basic Daily Care Fee and a Means Tested Care Fee.
Basic Daily Care Fee
This fee is set out by the Government and equates to 85% of the full pension. The fee amount will be reviewed on the 20th March and 20th September each year in line with the pension increase. Everyone in aged care is required to pay this fee unless they are experiencing financial hardship which will be determined by Centrelink.
Means Tested Care Fee
This is an additional daily care contribution fee based upon an individual’s assets and income. This fee is determined by the Department of Human Services upon completing a ‘Request for a Combined Assets and Income Assessment form’ and is capped annually and over a resident’s lifetime.
Your choice of 4 fee payment options
This payment will differ at each home based upon the room type you choose. To allow you flexibility there are four payment options to choose from.
- Daily accommodation payment
- Refundable accommodation deposit
- Combination payment
- Drawdown payment
Extra services for Loading
Additional services for Loading
Additional services are offered in some of our aged care homes on an “opt in, opt out” basis; examples of additional services offered are Foxtel packages, telephone and newspapers. For a full list of optional services and prices at this care home, please contact us.
Accommodation fee options
In addition to care fees you may also be required to pay an accommodation payment. The accommodation payment refers to the price of the room that you choose and will vary across aged care homes. The amount that you are required to pay is based upon an individual’s assets and income and is determined by the Department of Human Services through completing a Request for a Combined Assets and Income Assessment. You may be required to pay all or contribute to the cost of your accommodation. This form is not compulsory to complete, but for those who choose not to you will be required to pay the full room price.
To allow for flexibility there are four ways in which you can choose to pay for your accommodation.
Daily Accommodation Payment
for a Loading room
Refundable Accommodation DepositLoading
for a Loading room
Daily Accommodation Payment$ per day
Refundable Accommodation Deposit$ lump sum
Is it compulsory to carry out a Combined Assets and Income Assessment?addremove Is it compulsory to carry out a Combined Assets and Income Assessment?addremoveNo, it is not compulsory to carry out a Combined Assets and Income Assessment. For those who choose not to carry out this assessment you will be charged the maximum means tested care fee and the full accommodation price once your ACFI (Aged Care Funding Instrument) assessment has been received by the Department of Social Services.
How long does it take to get a Combined Assets and Income Assessment?addremove How long does it take to get a Combined Assets and Income Assessment?addremoveIt takes approximately 2-4 weeks to receive your assets and income letter after submitting the form to the Department of Human Services. We encourage you to complete this in advance so you have the information ready for when you come into care.
How long is a Combined Assets and Income Assessment valid for?addremove How long is a Combined Assets and Income Assessment valid for?addremoveThis assessment is valid for 120 days from the date that you receive your letter from the Department of Human Services.
This is all dependent upon an individual’s assets and income assessment and is determined by the Department of Human Services by completing a Combined Assets and Income Assessment. Depending upon your personal situation you may be classified as a ‘Fully Supported Resident’ or a ‘Partially Supported Resident’ and receive some financial assistance from the Government.
If I choose to pay for my accommodation by a Refundable Accommodation Deposit, is this completely refundable when I leave my care home?addremove If I choose to pay for my accommodation by a Refundable Accommodation Deposit, is this completely refundable when I leave my care home?addremoveYes, the amount that you put down in a lump sum will be completely refundable when you leave the aged care home. Circumstances where this would not be the case would include when you have chosen the drawn down payment option or you have elected to have some other fees taken from your Refundable Accommodation Deposit.
You will be required to pay the basic daily care fee and also an extra service fee for those who choose an extra services home. You have up to 63 respite days available in a financial year but most of our homes limit respite to two weeks at a time.
Is everyone required to pay an Extra Services fee?addremove Is everyone required to pay an Extra Services fee?addremoveIf the home you have chosen is an extra services home you will be required to pay a daily Extra Services fee. This fee will vary depending upon the home and sometimes by the room type that you choose.
What is the difference between Extra Services and Additional Services?addremove What is the difference between Extra Services and Additional Services?addremoveExtra service homes have licensed extra service beds which require an extra daily fee; this fee is normally not negotiable. Additional Services are optional and on an ‘opt in opt out’ basis.
Yes, it is always recommended to seek financial advice from an accredited financial advisor who can guide you through the financial decisions relating to aged care. Bupa’s Financial Guidance Panel provides options for accredited financial advisors who have completed comprehensive training in financial advice specific to aged care. Find an adviser near you
I am a Bupa Health Insurance member; will I receive any discounts for Bupa Aged Care?addremove I am a Bupa Health Insurance member; will I receive any discounts for Bupa Aged Care?addremoveYou do not need to be a Bupa Insurance Member to enter one of our aged care homes. If you do have Bupa Insurance you will not receive any benefits or discounts in Bupa Aged Care.